Billing, Shipping and Return Policies

Open Eye Productions LLC accepts Discover, Mastercard, Visa and American Express credit cards. It is also possible to set up direct payment via your bank or paypal account.

In the event you wish to purchase any products or services, you will need to provide certain personal information, including your full name, address, and credit card information. You agree to provide information that is accurate, complete and current. You will be responsible for all charges incurred through your account as well as any applicable taxes.

A combined shipping and handling fee will also be charged, amount depending on quantity ordered and shipping information.

Fees will be charged to your credit card at the time of your order and the items purchased will be shipped promptly upon our receipt of your payment for such items. Items purchased with Standard shipping will be sent via United States Postal Service ("USPS") First Class Mail and the purchased items should arrive at the shipping address within approximately 5-7 days. Items purchased with Priority Shipping will be sent via USPS Priority Mail and should arrive at the shipping address within approximately 3-5 days. Please note that for Standard Shipping outside the United States there is no tracking number provided. We reserve the right to change the prices and fees we charge at any time.

RETURNS: Open Eye Productions LLC will accept returns of merchandise purchased through the Website if made within 30 days. Items must be returned in unopened packaging to:

WAKE UP Returns
c/o Fulfillment Works LLC
181 Marsh Hill Rd
Orange, CT 06477

We will refund credit card charges for damaged or defective items, or for unopened items, but we do not refund shipping/handling charges unless there was an error in shipping. Items that are opened and cannot be resold will not be refunded. There is no warranty on this product.

Any questions or problems with purchases, shipping or returns can be sent via email to info@wakeupthefilm.com.

Open Eye Productions LLC
615 Hampton Drive, #A201
Venice, CA 90291
Phone: 646 335 2684

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